Fees & Policies

Rebates

You do not need a referral to see a psychologist. However, to claim a Medicare Rebate, your eligibility will need to be assessed by a GP, Psychiatrist or Paediatrician, and a referral letter and Mental Health Care Plan from your doctor will be required by us to process your rebates.

A Mental Health Care Plan and referral enables you to receive 10 Medicare rebated psychology sessions per calendar year. The Medicare Rebate per individual session is $96.65.

Before a rebate can be claimed through Medicare, the full consultation fee is payable on the day of consultation. Medicare claims are processed immediately after payment has been made. If your session is over Telehealth (video conferencing or phone call) the rebate amount will return to your account within 24 hours.

Mindscape Psychology psychologists are registered with the major health funds. Rebates may be available depending on your level of cover and circumstances. Please contact your fund for information on rebates.

Appointment Changes

We require at least 48 hours notice for any changes to appointments, otherwise a late cancellation fee will apply.

If you are unable to attend an appointment, please contact Mindscape Psychology as soon as possible.

Cancellation Policy

We require at least 48 hours notice when cancelling an appointment in order to avoid a late cancellation fee. Giving 48 hours notice allows us enough time to offer your appointment to another client.

  • For Monday appointments, please notify the practice by 12pm on the Friday before.

  • If less than 48 hours but more than 24 hours notice is provided you will need to pay a Late Cancellation Fee of 50% of your session fee. This applies to Monday appointments which are cancelled after 12pm on the Friday before the appointment.

  • If you cancel within 24 hours of your appointment, on the day of your appointment, or if you do not attend your appointment without notice, you will be charged 100% of your session fee.

Get in Touch

If you would like to find out if Mindscape Psychology is the right service for you, please contact us and speak to one of friendly team members.

Suites 3-4,
122A Norton Street,
Leichhardt NSW 2040
(by appointment only)

P: 0435 438 462
F: (02) 9094 2217
E: mindscape.psychology@gmail.com